How to log into your account for the first time

In order to log into your community’s management app for the very first time, you’ll need to:

1. Visit community.solume.com
2. Click the person-looking icon in the upper right hand corner of the window
3. Select Sign-Up
4. Input your community’s 8-digit access code (this access code is exclusively for the board, not homeowners.)
5. If you do not have a code, contact your administrator.
6. The name of your community should be displayed. Click “Yes, continue” if your community’s name is displayed, or “No, that’s wrong” if this is not your community.
7. Once you click yes, you’ll be taken to your dashboard.

This short video walks you through accessing your account for the first time.

• Onboarding Video